Intelligence (IQ)= Intelligence Quotient
Emotional Intelligence (EQ)= Emotional Quotient
Perceiving Emotions: The first step in understanding emotions
is to accurately perceive them. In many cases, this might involve
understanding nonverbal signals such as body language and facial
expressions.
Reasoning With Emotions: The next step involves using
emotions to promote thinking and cognitive activity. Emotions help
prioritize what we pay attention and react to; we respond emotionally to
things that garner our attention.
Understanding Emotions: The emotions that we perceive can
carry a wide variety of meanings. If someone is expressing angry
emotions, the observer must interpret the cause of their anger and what
it might mean. For example, if your boss is acting angry, it might mean
that he is dissatisfied with your work; or it could be because he got a
speeding ticket on his way to work that morning or that he's been
fighting with his wife.
Managing Emotions: The ability to manage emotions effectively
is a key part of emotional intelligence. Regulating emotions,
responding appropriately and responding to the emotions of others are
all important aspect of emotional management.
Developing emotional intelligence through five key skills:
Emotional intelligence consists of five key skills, each building on the last:
- Emotional intelligence (EQ) skill 1: The ability to quickly reduce stress.
- Emotional intelligence (EQ) skill 2: The ability to recognize and manage your emotions.
- Emotional intelligence (EQ) skill 3: The ability to connect with others using nonverbal communication.
- Emotional intelligence (EQ) skill 4: The ability to use humor and play to deal with challenges.
- Emotional intelligence (EQ) skill 5: The ability to resolve conflicts positively and with confidence.
IQ alone is not enough; EQ also matters. In fact, psychologists
generally agree that among the ingredients for success, IQ counts for
roughly 10% (at best 25%); the rest depends on everything else—including
EQ. A study of Harvard graduates in business, law, medicine and
teaching showed a negative or zero correlation between an IQ indicator
(entrance exam scores) and subsequent career success.
Emotional intelligence (EQ) skill 1: Rapidly reduce stress
High levels of stress can overwhelm the mind and
body, getting in the way of your ability to accurately “read” a
situation, hear what someone else is saying, be aware of your own
feelings and needs, and communicate clearly.
Being able to quickly calm yourself down and diffuse
stress helps you stay balanced, focused, and in control–no matter what
challenges you face or how stressful a situation becomes.
To read further on the subject of emotional intelligence, and to see additional skill sets on (EQ) go to:
http://www.helpguide.org/mental/eq5_raising_emotional_intelligence.htm
